For more than 40 years, the Bellambi Neighbourhood Centre (BNC) has been a vital hub in the Illawarra, offering support, education and social connection in a space locals know and trust. It is here that Stride—one of Australia’s longest-serving mental health services—chose to deliver its outreach program, meeting people where they feel safe and supported. 

During a breakfast service at BNC, Stride Peer Worker Robert Boyland met a proud Aboriginal mother of four. She had experienced isolation, low literacy, and significant trauma related to domestic and family violence. After previous negative encounters with services, she was understandably hesitant to seek help. Over time, however, a trusting relationship developed, allowing Robert to better understand the family’s needs.  

Recognising the importance of increasing community support, Robert invited Vinnies to BNC to meet the family and assist with food and everyday essentials. As he reflected, “everyone had a job to do.” 

Founded in the 1800s, the St Vincent de Paul Society is now a global network supporting some of the most vulnerable members of the community. In the Illawarra, the Society has been delivering practical assistance and compassionate care through home visits for more than a century, offering food, clothing, furniture and much more.  

During the visit, Society volunteers learned that the woman’s six-year-old son displayed challenging behaviours and was having a difficult time in school. Tests had revealed hearing issues and surgery was urgently recommended to prevent long-term educational and personal impacts.  

With time critical, Corrimal Conference President, Geraldine Murphy, acted immediately, arranging funding for treatment at a private hospital, while Stride’s mental health team walked alongside the family every step of the way. “This is for a child’s future,” she said. 

As the boy woke in recovery, his mother held him close. His first words were simple and extraordinary: “Mum, I can hear everything!” 

His recovery was swift, and his future now brighter - shaped by the care, collaboration and commitment of his local community. The Society later provided the family with a Christmas hamper and toys for all the children. Reflecting on the journey, local volunteer Millie Hira said, “He is the little hero.” 

Most importantly, the family was supported with dignity, choice and control—a powerful reminder of what’s possible when a community comes together.