Standard COVID Precautions

  • Keep your vaccinations up to date – both COVID-19 and flu
  • Stay at home if you are unwell –get tested and notify your manager if positive.
  • Avoid close contact with people who have flu-like symptoms
  • Wash your hands often
  • Practice good cough etiquette – cover your nose and mouth with a tissue when coughing and sneezing, or use your elbow, not your hands
  • Maintain 1.5m physical distancing where possible
  • Wear a mask when instructed or required by public health order.  Face masks are strongly encouraged in all other environments particularly when you cannot maintain 1.5m physical distancing.

For more information refer to below to current NSW Government COVID-19 advice.


12 September 2022

We are committed to the safety of all our people as the COVID-19 situation continues to change. As you are likely aware, the isolation period for most people who test positive for COVID-19 has reduced from 7-days to 5-days, with important details below.

Further details to our safety measures follow.

Changes to isolation rules  

  • Workers in high-risk settings (aged care, disability care, home care) and workers directly engaging with people we assist must continue to follow a 7-day isolation period.
  • Other workers can return to work after 5-days isolation if they are symptom free and receive a negative result from a Rapid Antigen Test on the day of return.
  • Household/close contacts should work from home where possible. Any household/close contact who cannot work from home should inform their people leader who will undertake a risk assessment to determine whether you can return to the workplace and what controls will be required.

​​​​​​​​​​​​​COVID Controls for face-to-face meetings and training sessions

  • Our approach remains cautious, though recognises the importance of face-to-face connection and engagement.
  • Meetings and training activities benefitting from face-to-face engagement should include the following COVID controls:
    • fewer than 20 people per session
    • capacity limits of 1 person per 2m²
    • face masks to be provided and use encouraged if 1.5m physical distancing is not possible.

​​​​​​​Please continue to visit this page for the most up-to-date information around COVID. Any questions can be directed to

What are the COVIDSafe requirements for my workplace?

  • COVID-19 PPE Protocol – for guidance on when and how to use PPE to assist with minimising risks associated with COVID-19.
  • COVID-19 PPE Order Form – follow the instructions on the form to place an order for COVID-19 PPE including hand sanitiser, face masks, antibacterial wipes and more.
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